• An initiation is long lasting, and it changes the fundamental nature of the organization. Regardless of the source, I became the cheerleader. I followed up on all of them with a passion and a mania that often veered toward the lunatic fringe.
  Jack Welch Quotes
• What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
  Jack Welch Quotes